Dementia Support Line
Deepening our impact
Read the full version of our Trustees' Annual Report & Financial Statements 2022/23
A transformative approach to increasing our reach and impact
We increased our direct reach with nearly 98,000 people reached through our services in 2022/23, an increase of almost 6% from 2021/22.
- Developing our Dementia Impact and Reach Programme will allow us to deliver new services and offers for people living with dementia.
- We supported people with dementia during the cost-of-living crisis by giving our team the tools they need to refer people living with dementia to local food banks, including Trussell Trust.
- We piloted a new approach to hospital discharge with the appointment of a Dementia Advisor at Queen Elizabeth Hospital in London, providing expertise and preventing unnecessary delays.
- Dementia outreach in South Asian communities addressed a direct need for dementia awareness within minority communities with a Carer Information and Support course specifically for South Asian families.
“I know David is there for me. He is a lovely, tremendous, caring guy. Any concerns I had, he made it clear that he was here to help. I’m lucky I’ve got an advisor like David. He gives me strength.”
When Andy Paul was diagnosed with young onset dementia at 60, he was struggling to pay his rent. Dementia Adviser, David Allmark, helped him navigate the process of getting help.
Read moreAndy's Story
‘I was struggling to pay my rent and I found the information confusing. I got in touch with Alzheimer’s Society and my dementia adviser, David Allmark, put me in touch with the people who could take me through the forms.
In fact, David arranged for an expert, with over 30 years’ experience in the Department of Work and Pensions, to come to my house and work through each form, one by one. That took four and a half hours. Imagine
how long it would have taken me on my own. I know I would have given up.’
With David’s support, Andy was also able to claim a Personal Independence Payment (PIP) which can help with extra living costs if you have a condition, such as dementia, that impacts your daily life and independent
living.
‘I didn’t know I was eligible until he put me in touch with people who could help. Over the past year or so, I’ve noticed the price increases massively. When things were really bad, I didn’t buy washing powder
or washing liquid for months and lived off £1 meals.
I know David is there for me. He is a lovely, tremendous, caring guy. Any concerns I had, he made it clear that he was here to help. I’m lucky I’ve got an adviser like David. He gives me strength.
I know that if I needed anything, I’d probably turn to David, before I turn to family. I don’t want to mither them with all my problems. It’s reassuring that someone like him is at the end of the phone. He’s been
awesome – I’ll always be indebted to him.’
When Andy Paul was diagnosed with young onset dementia at 60, he was struggling to pay his rent. Dementia Adviser, David Allmark, helped him navigate the process of getting help.