Contact us

Dementia support

Call: 0333 150 3456

If you are affected by dementia, worried about a diagnosis or a carer, trained staff are ready to give you the support you need.

Opening hours: Mon to Weds: 9am – 8pm, Thurs and Fri: 9am – 5pm, Sat and Sun: 10am – 4pm

Fundraising and general enquiries

Call: 0330 333 0804

For queries regarding events, fundraising, donations or any other general enquiries.

Opening hours: 8am to 10pm every day.

Please use our online form for any general enquires:

Please note: All calls are recorded for training and quality purposes.

Share your feedback

We welcome your feedback on our services. Fill in our form to share your thoughts and experiences, and help us to improve and develop. You can also visit our complaints section to find out how to submit a complaint.

Fill in our feedback form

More ways to contact us

There are a few different ways you can get in touch with us.

Call us in your language

Call: 0333 150 3456 

(for languages other than English)

We can arrange a language translation service to help you get the support you need if you live in the UK.

To contact us in languages other than English, call us and say the English word for the language you would like to use. An interpreter will usually call you back within 5 minutes.

If you speak Welsh, call our Welsh-speaking support line on 03300 947 400 between Monday to Friday from 9:15am - 4pm.

Text Relay

Call: 18001 0300 222 1122

We also offer a text-to-speech and speech-to-text service.

If you have a textphone or an adapted computer, you can use Text Relay to call our English-speaking support line.

Write to us

Our main postal address for cheques, postal orders and letters is:

Alzheimer's Society
Suite 2
1st Floor East Wing
Plumer House
Tailyour Road
Plymouth
PL6 5FS

FAQ