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Hi Barbara, Thanks for your thoughtful comment. It is very good to hear that you think the film can be useful, and it is very interesting to see how you have explained active listening. It is not easy to do but seeing it work in practice seems to be helpful. You have also highlighted some very good points about both parties views being important, the value of patience, and understanding the need for independence. It sounds like you have good insight into these matters so thank you for the endorsement and for the very astute observations.