Dementia-friendly resources
Make your local organisation dementia-friendly
Local organisations can make a big difference for people with dementia and their carers by making a commitment to become more dementia-friendly and taking action in three key areas: People, Process and Place.
From visiting a local high street to engaging with emergency services, each interaction for a person affected by dementia can pose unique barriers. But many of these challenges can be reduced by making some small changes.
People: awareness and training
Being aware of dementia and understanding how you and your employees can support both customers and colleagues will help to enable a more customer-focused environment.
Process: customer support and signposting
Living with dementia or caring for someone with dementia can be a particularly challenging experience. Supporting your staff, volunteers or customers through this time by changing your processes could improve staff retention, reduce costs and increase employee satisfaction and loyalty.
Place: physical environment and wider community
Making a few small changes, such as ensuring clear signage within your premises, can significantly improve accessibility for many people — including those affected by dementia.
Become a Dementia Friend to learn more about dementia and the small ways you and your organisation can get involved.
Find out how to become a Dementia Friend.
Do your staff need more in-depth or specific training on dementia? Find out more about all the external training we offer.