Respite care in Wales - useful organisations

Useful organisations

Age Cymru

Telephone
0300 303 44 98 (advice line, 9am–4pm Monday–Friday)

Email
[email protected]

Website
www.ageuk.org.uk/cymru 

Age Cymru aims to improve later life for everyone through information and advice, services, campaigns, products, training and research.

Care Inspectorate Wales

Telephone
0300 7900 126

Email
[email protected]

Website
www.careinspectorate.wales

Care Inspectorate Wales regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in Wales.

Carers Trust

Telephone
0300 772 9702

Email
[email protected]

Website
www.carers.org 

Carers Trust works to improve support services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers Wales

Telephone
0808 808 7777 (helpline, 9am–6pm Monday–Friday)

Email
[email protected]

Website
www.carerswales.org

Carers Wales provides information and advice about caring, alongside practical and emotional support for carers.

Citizens Advice

Telephone
0800 702 2020 (advice line, 9am–5pm Monday–Friday)

Website
https://www.citizensadvice.org.uk/wales

Your local Citizens Advice can provide information and advice in confidence or point you in the right direction to further sources of support. Trained Citizens Advice advisers can offer information on benefits in a way that is easy to understand. To find your nearest Citizens Advice, look in the phone book, ask at your local library or look on the website. Opening times vary.

Dewis Cymru

Website
https://www.dewis.wales/

Dewis Cymru provides information and advice about wellbeing in Wales. It has details of local services including groups and clubs.

NEWCIS

Email
[email protected]

Website
https://www.newcis.org.uk/

NEWCIS provides information, support and training to carers living in North East Wales. For people living in Denbighshire, Flintshire and Wrexham, they offer the ‘Bridging The Gap’ scheme. This is where carers are allocated a respite care budget that they can use to access a range of services when it suits them best.

Shared Lives Plus

Telephone
0151 227 3499

Email
[email protected]

Website
https://sharedlivesplus.org.uk/

Shared Lives Plus is a UK network for family-based and small-scale ways of supporting adults through Shared Lives carers.

Turn2us

Telephone
0808 802 2000 (helpline, 9am–5pm Monday–Friday)

Email
[email protected]

Website
https://www.turn2us.org.uk/

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help. They also provide information on grants that may be able to support people to access help and support.

Review details

Last reviewed: November 2020

Next review due: November 2023

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia. 

Reviewed by: Nick Andrews, Research and Practice Development Officer, Wales School for Social Care Research, Swansea University, and Valerie Billingham, Health and Care Lead Older People’s Commissioner for Wales

This information has also been reviewed by people affected by dementia.

To give feedback on this information, or for a list of sources, please email [email protected]