Dementia Support Line

Woman looks out of a window while on the phone.

Worried about memory problems

Becoming forgetful doesn't mean you have dementia. Memory loss can be caused by physical or mental health problems, and sometimes it's a just a normal sign of ageing. But it's always better to know.

Causes of memory problems

Learn about the physical and mental health problems that can cause memory loss.

Is it getting older or dementia?

How the normal signs of ageing are different from changes caused by dementia.

Talking to someone about their memory problems

Help someone get the support they need.

You may also be interested in

How to offer help to someone with dementia who doesn’t want it

How to support someone who may be in denial or lack insight about their situation.

https://www.alzheimers.org.uk/blog/how-offer-help-someone-dementia-who-doesnt-want-it

Nanny had memory problems after a mini stroke

Following a dementia diagnosis, Kathy is living a happy and healthy life at her care home.

https://www.alzheimers.org.uk/blog/nanny-had-memory-problems-after-mini-stroke

Checklist for possible dementia symptoms

Use our checklist to help describe your symptoms to a GP or health professional.

https://cc.alzheimers.org.uk/about-dementia/symptoms-and-diagnosis/dementia-diagnosis/how-to-get-dementia-diagnosis/dementia-symptoms-checklist

If you are affected by dementia, our trained staff are ready to give you the help you need.

Check opening hours

It can help to hear from people with a similar experience. Find advice and get support from our online community.

Visit our forum

Alzheimer's Society dementia support line

Call 0333 150 3456.

If you are affected by dementia, worried about a diagnosis or a carer, trained staff are ready to give you the support you need. Opening hours (excluding bank holidays): Mon to Weds: 9am – 8pm, Thurs and Fri: 9am – 5pm, Sat and Sun: 10am – 4pm.